How do I add a shortcut / link / variable in the Email Messaging Feature?

For an example of how to add Anchor Text or Text to a link, please see the example here

 

SHORTCUTS, VARIABLES & LINKS

 

CONTACT US

Use [[contact_us_link]]

This displays a link to the your Seller Contact Page so the customer can email you. 

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

http://www.amazon.com/gp/help/contact/contact.html?marketplaceID=ATVPDKIKX0DER&orderID=ORDER-ID&sellerID=A35ZMYEXAMPLE8

 

You can hide the link and replace it with text

Using [[contact_us_link:Contact Us]] changes this to

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

Contact Us

This will link to your Seller Contact Page

 

To hide the link and add anchor text see the steps here.

 

 

CONTACT AMAZON

Use [[contact_amazon_link]]

This displays a link to Amazon Customer Service.

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

http://www.amazon.com/gp/help/customer/display.html

 

With anchor text you can change this to  "Contact Amazon"

To hide the link and add anchor text see the steps here.

 

 

BUYER FULL NAME

Use [[buyer_name]]

This displays the buyer's full name (the receiver may be different).

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

Bob Brown

 

 

BUYER FIRST NAME

Use [[buyer_first_name]]

This displays the buyer's first name (the receiver may be different).

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

Bob

 

 

BUYER EMAIL

Use [[buyer_email]]

This displays the buyer's email (this is masked by Amazon).

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

ne1x0am1ple0z1@marketplace.amazon.com

 

 

RECIPIENT

Use [[recipient_name]]

This displays the recipient's full name (the buyer may be different).

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

Julie Brown

 

 

LINK TO AMAZON STORE

Use [[store_link]]

This links to your Amazon Store

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

https://www.amazon.com/shops/A294P4X9EWVXLJ?ref_=v_sp_storefront

To hide the link and add anchor text see the steps here.

 

 

UNSUBSCRIBE BUTTON

Unsubscribe is already added to the bottom of each email.

When the user clicks the link it will automatically unsubscribe then from future emails. There is no need to "confirm" the unsubscribe. 

 

 

ORDER ID

Use [[order_id]]

This will display the order number

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

108-6123456-3805024

 

 

ORDER LINK

Use [[order_link]]

This will display the order number and link to the order in the customer's Amazon account. Clicking it takes them straight to the order details.

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

108-6123456-3805024

 

This Order ID will be linked to the order inside the customer's account.

Example of the hidden link

https://www.amazon.com/gp/your-account/order-details/ref=oh_aui_or_o00_?ie=UTF8&orderID=108-6123456-3805024 

 

 

SKU

Use [[sku]]

This will display the product SKU

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

SKU-00001

 

 

ASIN

Use [[asin]]

This will display the product ASIN

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

B016LOGVRE

 

 

PRODUCT TITLE

Use [[title]]

This will display the full product title

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

Apple iPhone 6S 16GB Unlocked in Space Grey Color

 

 

PRODUCT ALIAS / NICKNAME / SHORTER TITLE

Use [[product_alias]]

This will display the alias or nickname for your product

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

Apple iPhone

 

To set the product alias or product nickname, follow the steps here

 

 

QUANTITY

Use [[quantity]]

This will display the quantity of that product order

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

1

 

 

ITEM PRICE

Use [[price]]

This will display the price the customer paid for the item

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

$19.97

 

 

PURCHASE DATE

Use [[purchase_date]]

This will display the purchase date and time of the order

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

Mon, Nov 28, 2016, 6:40 AM PT

 

 

PRODUCT LINK

Use [[product_link]]

This will display a link to your product on Amazon

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE

https://www.amazon.com/gp/product/B00JRGOKQ8

To hide the link and add anchor text see the steps here.

 

 

CARRIER

Use [[carrier]]

This will display the carrier/shipping company for the order

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

UPS

 

 

TRACKING NUMBER

Use [[tracking_number]]

This will display tracking number for the order

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

1Z111111111111111111

 

 

ESTIMATED ARRIVAL DAY / TIME

Use [[estimated_arrival]]

This will display the estimated arrival date of the product

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

30 Nov, 2016

 

 

FULL ADDRESS

Use [[full_address]]

This will display the full delivery address the customer used for the order

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

123 EXAMPLE DR

EVANSVILLE, IN 47710-4801

United States

 

 

SHIP ADDRESS LINE 1

Use [[ship_address_1]]

This will display the first line of the delivery address

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

123 EXAMPLE DR

 

 

SHIP ADDRESS LINE 2

Use [[ship_address_2]]

This will display the second line of the delivery address

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

EVANSVILLE, IN 47710-4801  

 

 

SHIP ADDRESS LINE 3

Use [[ship_address_3]]

This will display the third line of the delivery address

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

United States

 

 

SHIP CITY

Use [[city]]

This will display the city the order is going to

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

EVANSVILLE

 

 

SHIP STATE

Use [[state]]

This will display the state the order is going to

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

IN

 

 

SHIP ZIP

Use [[postal_code]]

This will display the Zip Code or Postal Code for the delivery address

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

47710-4801  

 

 

SHIP COUNTRY

Use [[country]]

This will display the country the product will be delivered to

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

United States 

 

 

FEEDBACK URL

Use [[seller_feedback_link]]

This will display the link to leave SELLER FEEDBACK

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE

http://www.amazon.com/gp/feedback/leave-customer-feedback.html/?order=ORDER-ID&pageSize=1

To hide the link and add anchor text see the steps here.

 

 

EXCELLENT FEEDBACK URL

Use [[seller_feedback_excellent_link]]

This will display a link to leave 5 Star SELLER FEEDBACK

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE 

http://www.amazon.com/gp/feedback/email-excellent-fb.html?excellent=2&marketplaceID=ATVPDKIKX0DER&rating=5&sellerID=A35EXAMPLETIV8&orderID=ORDER-ID

To hide the link and add anchor text see the steps here.

 

 

PRODUCT REVIEW LINK

Use [[product_review_link]]

This will display a link to leave a product review. Customer needs to be logged in to see this (Amazon will prompt them to login)

EXAMPLE OF WHAT YOUR CUSTOMER WILL SEE

https://www.amazon.com/review/review-your-purchases/ref=oh_aui_rev_shipment_o01_s00?_encoding=UTF8&asins=B00EXAMPLE&channel=YAcc-wr#

To hide the link and add anchor text see the steps here.

 

 

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